Referral Letter – Strong Customer Relations
November 20, 2008
87 Pine Place
Portland, OR 90335
Dear Mr. Budowski:
Bailey Peters suggested I contact you regarding the open position you have for a Customer Service Manager. I have over 15 years in customer service and have successfully established strong client relationships which have resulted in a high percentage of repeat and referral business. Besides my resume please consider the following qualifications:
- Self-motivated with the ability to work long hours.
- Demonstrated ability to remain tactful in high-pressure situations.
- Adept at cultivating customer loyalty.
- Ability to lead successful negotiations.
I work well in deadline-driven environments with the ability to improve business in any type of market condition. I work hard to maintain strong relationships with clients and colleagues.
Thank you for taking the time to review my qualifications and attached resume. I hop to arrange an interview with you and will call next week to see if this is possible. Thank you in advance for your consideration.
Keith F. Pendleton