Sample Resume

Christine T. Fox

4991 Wright Court

Seattle, WA 98119

(425) 369-1734

Profile

Training Expert with exceptional aptitude in managment, recruiting and training. Computer proficient in: Microsoft word and Photoshop.

Areas of Expertise Include:

Experience

Social Security Administration, Seattle, WA

2000 - Present

Benefits Administrator

Manage all aspects of administraton and training for two large departments. Supervise 24 customer service representatives who adminster benefit plans for over 55,000 clients.
• Devised improved recruitment plan which resulted in 25% fewer turnovers and 34% increased productivity.
• Led automation effort for job postings online.
• Chosen to present audit findings at national conference.

Social Security Administration, Seattle, WA

1996 - 2000

Senior Claims Representative

Responsible for hiring and training of all representatives while maintaining a busy caseload.
• Improved communication between departments with monthly newsletter.
• Designed training system utilizing video conferencing
• Received commendation for quality service.
• Served as a trainer for new hires.

Social Security Administration, Seattle, WA

1993 - 1996

Claims Representative Trainee 

Promoted after six months. Hired as part of honors training program.

Education

THE UNIVERSITY OF WASHINGTON, Seattle, WA

1992

Bachelor of Science, Speech Communication

Affiliations

Volunteer/Fundraiser, SEATTLE CHILDREN'S HOSPITAL