Sample Resume

Michael F. Avery

4490 Glenwood Avenue

Cleveland, OH 44114

(216) 256-1934

INSIDE / OUTSIDE  SALES SPECIALIST  •  CUSTOMER SERVICE

Consumer Service ~ Technology Products ~ Soft Sales

·       Use expert product knowledge and understanding of industry trends to drive sales and generate revenue.

·       Excellent interpersonal skills and motivational leadership.

·       Highly organized with effective report-writing skills.

·       Technically savvy with cutting-edge understanding of industry.

PROFESSIONAL EMPLOYMENT

Infusion – Cleveland, OH

COMMUNICATOR

2003 – Present

·       Generate new business and drive new sales.

·       Selected to train staff on new and effective sales techniques.

Direct Security – Cleveland, OH

OUTSIDE SALES REP

2003

·       Sold television satellite systems.

Comcast Cable  – Cleveland, OH

INSIDE SALES / SERVICE REP

2000 – 2003

·       Sold cable, phone, and internet products.

·       Offered technical support to customers.

Time Warner Co. – Cleveland, OH

1992 – 2000

INSIDE SALES CUSTOMER SERVICE / SALES REP

·       Generated more than $150K in sales volume during each month of tenure.

·       Handled over 200 calls daily.

·       Helped brainstorm marketing promotions.

Citicorp  – Cleveland, OH

NATIONAL RETAIL ACCOUNT SPECIALIST,

1986 – 1992

·       Managed over 2000 insurance accounts.

EDUCATION

Youngstown State University, Retail Marketing and Accounting