Sample Resume |
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Ed N. Koons 1881 Ventura Drive Santa Cruz, CA 95062 (831) 476-9567 | |
| Profile | |
| Food Services Professional with expertise in restaurant management. Expert knowledge of restaurant operations, training, new business development, and marketing and merchandising. | |
| Professional Highlights | |
La Grande Restaurant, Santa Cruz, CA | 2002 - Present |
| MANAGER | |
| Manage day-to-day operations for full-service, 200-seat, find-dining establishment. Oversee all restaurant operations including 350 personnel. Helped open restaurant and made effective suggestions for all aspects of the restaurant. | |
Clark's Cafe, Santa Cruz, CA | 2000 - 2001 |
| BAR MANAGER | |
| Managed bar. Responsible for all alcohol, glassware, and supplies. • Served as Support Manager for additional sites. Helped train and direct new hires to provide exceptional customer service. • Improved revenue by 35%. • Decreased overhead costs y 2.5%. | |
Clark's Cafe, Santa Cruz, CA | 2000 - 2000 |
| ACTING GENERAL MANAGER/TEAM LEADER | |
| Hired ot oversee all operations of restaurant wieth more than $10 million in annual sales. • Trained staff to provide superb customer service. • Controlled all business operations including marketing and public relations. • Supervised Restaurant Manager and Crew Supervisors. | |
Clark's Cafe, Santa Cruz, CA | 1999 - 2000 |
| RESTAURANT MANAGER | |
| Managed day-to-day operations for 400 seat, full-service seat restaurant with 50 personnel . • Improved referral business by training staff to provide superb customer service. • Scheduled personnel to ensure adequate staffing. • Maintained stock of food and drink supplies • Helped design menus and seasonal dishes. Achievements: • Created effective training and award system to improve employee effectiveness. • Appointed as training specialist. • Traveled around region to train personnel and oversee operations. | |
| Education | |
Santa Cruz Art Institute, Santa Cruz, CA | 1991 |
| Associate, Graphic Design & Commercial Art | |
| President's (Dean's) List - 1989-1991 | |
| Computer Experience | |
| Familiar with Excel, Word, Hospitality Systems Incorporated, Time Management Xpress | |
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