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Shelia B. Silberman
456 Yorkie Lane, Savannah, GA 31405 / Tel# (912) 691-9313 Email: ssilberman@myisp.com
Restaurant Manager
QUALIFICATIONS
· Expert knowledge of all Restaurant and Bar operations.
· Superb ability to plan, market, analyze, budget, and manage restaurant operations.
· Excellent communication with leadership ability.
· Demonstrated record of cost reductins and revenue improvement.
AREAS OF EXPERTISE
MANAGEMENT / LEADERSHIP
· Managed day-to-day operations for restaurant with revenues in excess of $300,000 monthly.
· Created and executed marketing campaign which improved sales by 25%.
· Skilled in restaurant management operations including: budgeting, cost control and payroll.
· Effective trainer and team leader.
OPERATIONS
· Scheduled employees effectively to reduce staffing needs and cut costs..
· Ensured adequate and fresh ingredient supplies.
· Verified deliveries for accuracy and quality.
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Ensured compliance with health standards.
CUSTOMER SERVICE
· Proved personalized service to each customer.
· Built rapport to ensure repeat business and referrals.
WORK HISTORY
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Restaurant Manager |
1995 - Present |
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Frusion, Savannah, GA |
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Bartender |
1990 - 1995 |
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Ralph’s , Miami Beach, FL |
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Server |
1989 - 1990 |
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The Beach Pit, Ft. Lauderdale, FL |
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Cook |
1987 - 1989 |
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Atlantic Fresh, Pompano Beach, FL |
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EDUCATION
Bachelor of Arts (Business Administration - Restaurant Management), 1994
Central Coast College, Savannah, GA
AFFILIATIONS
National Restaurant Association
Florida Restaurateurs, Miami Chapter
American Bartenders Society
SKILLS
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· Communication Skills |
· Cost Control |
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· Budget Accountability |
· Purchasing |
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· Public Relations Skills |
· Staff Training |
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· Revenue Generation |
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Team Building |
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