Sample Resume |
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| Summary | |
| Over
two decades of excellent in the security industry. Dynamic and driven
leader who excels at setting and achieving lofty objectives. Proven ability to turnaround failing operations and sales teams. | |
| Professional Experience | |
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PRUDENTIAL SECURITIES, INC, Miami, FL |
1984 - 2003 |
| REGIONAL VICE PRESIDENT | 1997 - 2003 |
| Hired to turn around a failing territory with almost non-existent sales and horrible employee retention. • Increased assets by 550% in two years. • Improved employee training which resulted in top ranking for Customer Service scores. • Opened 10 branches, and three new territories. • Set specific, ambitious, measurable goals for region which were met through improved training and mentoring of employees. • Improved personnel problems and reduced employee turnover by 25%. • Redirected all operations and routes to shake up routines. • Created panel to award promotions based on quantifiable merit. | |
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Miami, FL |
1994 - 1997 |
| SALES DIRECTOR & TRAINER | |
| Promoted to improve results for cold-calling
campaigns, promotions, and customer retention techniques. • Improved training for sales professionals which improved sales by 25%. • Redesigned training sessions to improve retention. • Developed employee confidence by slowly increasing challenges. • Post training surveys showed measurable improvements in employee knowledge. | |
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Miami, FL |
1993 - 1994 |
| REGIONAL DIRECTOR | |
| Promoted to oversee all operations for ten state region. Directed sales personnel and office staff.
• Led team to beat sales objectives by 110% for two years. • Created ambitious targets which were met by 95% of sales teams. • Improved relationships by spending individual time with each employee. | |
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Miami, FL |
1990 - 1993 |
| BRANCH MANAGER | |
| Recruited
to improve sales focus and employee development. Previously office had
lacked motivation and were rewarded for paperwork and not closing sales. • Devised new sales-focused bonus plan. • Met with employees one-on-one to provide customized career counseling and goal development. • Removed or transferred personnel not committed to growth. • Grew number of accounts from by 300% in two years. • Increased assets by 250% in two years. | |
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Miami, FL |
1984 - 1990 |
| MANAGER | |
| Recruited all personnel for opening of new branch. Manged all business development and business strategy operations. • Hired and trained all personnel. • Grew accounts from initial 500 transfer accounts to over 5,500 new accounts. • Increased assets by 500% through targeted marketing and promotions. • Created customer referral initiative which increased referrals by 50%. | |
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| Training, Education & Licenses | |
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| Professional Sales Skills Public Speaking Course University of Miami - B.A. in Business New York Stock Exchange - Series 6, 63, 3 and 24 licenses | |
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