Jennifer W. Evans 

2441 Wright Court

Birmingham, AL 35222

(205) 915-3763

MANAGER

ADMINISTRATION • CUSTOMER SERVICE • BUSINESS DEVELOPMENT

Experienced leader with the ability to lead innovation and productivity improvements. Adept at consistently delivering excellent customer service and boosting revenues.

Professional strengths include:

EXPERIENCE NARRATIVE

OPTimum communications

1999–Present

Manager, Sales Initiatives Management

2002–Present

·    Increased revenue by slashing network rollout delays by 50%

·    Introduced mobile telephone fleet which won $15 million in bids.

·    Cut carrier delays by 40%.

·    Fast-tracked project to achieve full revenues within five months.

Telebusiness Manager

2000–2002

·    Reversed deficits to a $15 million surplus in six months.

·    Conducted comprehensive audit of telephone lines for a client and won a $25 million contract.

·    Prospected new customers and won $2 million in new revenues.

EYRE PARTNERS

1993–1996

Retention Coordinator

1993–1996

·    Automated monthly billing for small businesses and within two months most of the clients were using monthly payment plans instead of yearly lump-sum payments.

·    Created innovational promotion campaign which increased sales to existing cusomers by 25%.

TECHNOLOGY SUMMARY

Microsoft Office •
• Netscape/IE • Adobe Acrobat