Sample Resume - Desktop Support Analyst

Sample Resume


Vincent L. Powell 489 Isaacs Creek Road Springfield, IL 62707 (217) 414-5898

Qualification Profile

• Expertise in desktop support and network adminstration. • Strong technical support with the ability to train personnel and clients on IT topics. • Proficient in installation and configuration. • Ability to configure servers.

Employment History

HDS Systems, Inc., Springfield, Il	2002 - Present
Desktop Support Analyst
Configured printers for networks and individual computers. • Directed Windows 2000 installation • Created corporate network.

DJB Business Training, Springfield, Il	1999 - 2002
CTS Lead Instructor
Educated students on network infrastructure management. • Managed over 200 workstations in a large corporate network. • Created training programs for over 2000 students.

MT Incorporated, Springfield, Il	1997 - 1999
Exchange Administrator
Increased productivity by implementing cutting-edge technologies. • Servers for multi-site corporation. • Performed installations for 200 clients.

United States Navy	1993 - 1997
Aviation Fueler/Technician
Administered fueling. Streamlined processes for 10% greatereffectiveness. • Constructed network for 200 stations. • Diagnosed and repaired damage in onboard computers.

Education

Wexley University, Springfield, Il	2000
B.S., Management of Information System

Wexley University, Springfield, Il	1999
A.A.S., International Studies
Training: Administration of MS exchange 2000 Network+

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