Sample Resume - Customer Service Representative

Summary

Professional and hardworking individual devoted to improving company's reputation through exceptional customer service. A team player and independent worker. Proficient organizer with technical competence.

Experience

BRIXTON BILLING, Allentown, PA	2002 - 2003
Customer Service Representative
• Answered over 100 incoming calls per day. • Researched to resolve disputes. • Updated accounts with insurance quotes.

MOTOROLA, INC, Allentown, PA	1994 - 2001
Repair Technician
• Inspected and repaired defective components. • Managed a rework line to simplify board recovery.

INT'L DIGITAL ELECTRONICS, Allentown, PA	1987 - 1994
Office Manager
• Provided office support. • Studied foreigh language to improve customer relations with non-native English speakers

Education, Training And Development

Cesar Chavez High School	2003
Business Applications Certificate

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