Sample Resume |
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JOYCE M. MARTIN 4221 Morris Lane Raymondsville, TX 78588 (830) 355-1884 |
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QUALIFICATIONS PROFILE |
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· Customer Service Representative with expert knowledge and experience in office management, accounting, customer service, and database management. |
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· Comprehensive experience in financial management and reporting. |
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· Proven ability to field inquiries and prepare business correspondence. |
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· Ability to thrive in busy environment. |
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· Adept improving operational efficiency and streamlining processes. |
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· Foreign language expertise in Spanish and German. |
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EMPLOYMENT HISTORY |
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SBC – Raymondsville, TX |
2003 to Present |
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Customer Service Representative |
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Assisted improving productivity and levels of customer service. |
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Key Achievement: |
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· Integral role in improving customer service. |
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SUPREME CAR CENTER – Raymondsville, TX |
2002 to 2003 |
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Administrative Assistant |
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Helped prepare accounts receivable and payable. Managed all customer service inquiries. |
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Key Achievement: |
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· Presented results to management to enable them to make sound business decisions. |
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EP COMMUNICATIONS – Raymondsville, TX |
1998 to 2002 |
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Office Manager |
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Handled all financial reporting. Communicated with vendors and negotiated payments. |
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Key Achievement: |
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· Improved efficiency by 25%. |
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CERTIFICATION |
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Certified Office Manager – Branford Hall Institute, Branford, CT |
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COMPUTER SKILLS |
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Microsoft Word, Excel, and PowerPoint. |
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