Sample Resume - Customer Service Manager (Contract Management)

Sample Resume


Ann A. Wall 1126 Bryan Street Winston, NC 27012 (336) 351-1276

Customer Service Manager

Manager experience and demonstrated ability to improve sales and exceed customer service expectations. Able negotiator and manager. Track record of attention to detail and hard work. Open to learning and growth.

Relevant Experience

Hilltop Help	1989 - Present
Manager Sales and Service
Manager Sales and Service Estimator Customer Service Technician • Increased sales by 50% through targeted marketing. • Designed company logo and new employee uniforms to improve professionalism. • Superior customer relations with ability to calm angry customers. • Trained over 300 employees. • Manage inventory of more than $1.5 million.

Other Work Experience

Winston City Police Department	1986 - 1989
Veteran Officer/ Canine Handler


Salem County Police Department	1982 - 1986
Police Officer


Highlands Police Department	1981 - 1982
Armed Security Officer/Shift Sergeant


United States Marine Corp	1976 - 1981
Police Officer
Honorable Discharge

Education & Training

NC Community College
Classes in:
Public Speaking Marketing

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