Anthony J. Stevens
3246 Burke Street
South Boston, MA 02127
|Seeking a customer service position in telephone sales. Expertise in clerical duties, communication, and customer service. Able to treat people from diverse backgrounds with kindness and respect.|
Hexagon, Inc., South Boston, MA
2000 - Present
|Customer Service / Sales Representative|
|• Conducted telephone sales in a busy office.|
• Handled multi-line telephone and coordinated marketing promotions.
• Handled inbound sales such as order processing. Resolved billing disputes and provided follow-up calls.
Bergam Foods, South Boston, MA
1999 - 2000
|• Greeted customers and managed cash register. Helped customers locate merchandise.|
• Balanced cash drawer and demonstrated superb customer service skills.
TM TOY STORE, South Boston, MA
1997 - 1998
|• Coordinated retail operations of store. Managaed cash register and credit transactions. Facilitated returns, restocking and mark-downs.|
VALLEY COMMUNITY COLLEGE, South Boston, MA
|Major: Arts & Sciences|
Area of Concentration: Medicine
SOUTH HIGH SCHOOL, South Boston, MA