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Otis M. Cantrell
3339 Cedar Lane
Boston, MA 02109
(617) 654-1948
 
 
 

 
Business Skills Summary
 
Administrative professional with 10+ years experience in business support services. Strengths include:

• Customer Service • Typing / Data Entry • Mail Distribution
• Reception Duties • Meeting Scheduling • Insurance Terminology
• Secretarial Services • Computer Literacy • 10-Key Calculator
• Business Machines • Automated Billing System • Payroll Preparation
Employment History
 
JD Andrews Business Associates, Boston, MA
2001 - Present
Communications Director
• Executed requests for dispatching transportation vehicles for the public transit.
 
Crane Company, Boston, MA
1997 - 2001
Senior Business Rater
• Audited a full range of insurance policies and complex transactions.
• Supplied training and guidance to other business raters within a single-line rating unit.
• Demonstrated initiative and sound judgement to resolve problems.
 
Commercial Savings & Loan, Boston, MA
1987 - 1997
Adjustment Representative
• Examined pertinent information and debited/credited appropriate accounts.
• Managed cases and identified specific information in audits.
• Prepared well-written correspondence using company templates.
• Maintained daily balance sheets.
• Adhered to standard and departmental operating procedures, and regulations.
• Managed disputes to quick resolution.
• Handled incoming correspondence.
• Procurement.
• Verified autopayment accuracy.
 
Franklin Group, Boston, MA
1983 - 1987
Payroll Clerk
• Administered payroll and communicated information to the city manager for all schools in the area.
Education / Training
 
Johnson Dispatching School
Transportation and Emergency Dispatching
 
Tech School
1998
Medical Billing & Medical Terminology Courses

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