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Kerry Cordova 604 Harmony Lane Pleasantville, CA 94588 (925) 555-1234 | |
| Business Skills Summary | ||||||||||||
Administrative professional with over 10 years experience in diversified business support. Strengths include:
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| Employment History | |
Bradford Business Associates, Lewiston, ME | 2001 - Present |
| Communications Director | |
| • Receive and process requests for dispatching of transportation vehicles for the public. | |
Zane Company, Portland, ME | 1997 - 2001 |
| Senior Business Rater | |
| • Rated/coded a full range of insurance policies and audited complex transactions. • Provided training and guidance to other raters within a single-line rating unit. • Exercised initiative and independent judgement to resolve problems. | |
Industrial Savings & Loan, Lewiston, ME | 1987 - 1997 |
| Adjustment Representative | |
| • Researched/updated information, debited/credited appropriate accounts and closed out cases. • Linked cases or indicated specific information in audit line on computer systems. • Prepared clear and concise correspondence using appropriate form letters. • Maintained required records of daily transactions. • Adhered to standard and departmental operating procedures, and regulations. • Managed adjustment cases to expedite swift closure. • Met resolution targets, sorted/mailed responses to appropriate parties. • Ordered office supplies. • Verified automated billing report and monitored cash letters. | |
School Group, Lewiston, ME | 1983 - 1987 |
| Payroll Clerk | |
| • Processed payroll and transmitted information to the city manager for all schools in the area. | |
| Education / Training | |
Johnson Dispatching School | |
| Transportation and Emergency Dispatching | |
Tech School | 1998 |
| Medical Billing & Medical Terminology Courses | |
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