Sample Resume - Administrative Support Specialist

Sample Resume


Otis M. Cantrell 3339 Cedar Lane Boston, MA 02109 (617) 654-1948

Business Skills Summary

Administrative professional with 10+ years experience in business support services. Strengths include:

• Customer Service	• Typing / Data Entry	• Mail Distribution
• Reception Duties	• Meeting Scheduling	• Insurance Terminology
• Secretarial Services	• Computer Literacy	• 10-Key Calculator
• Business Machines	• Automated Billing System	• Payroll Preparation

Employment History

JD Andrews Business Associates, Boston, MA	2001 - Present
Communications Director
• Executed requests for dispatching transportation vehicles for the public transit.

Crane Company, Boston, MA	1997 - 2001
Senior Business Rater
• Audited a full range of insurance policies and complex transactions. • Supplied training and guidance to other business raters within a single-line rating unit. • Demonstrated initiative and sound judgement to resolve problems.

Commercial Savings & Loan, Boston, MA	1987 - 1997
Adjustment Representative
• Examined pertinent information and debited/credited appropriate accounts. • Managed cases and identified specific information in audits. • Prepared well-written correspondence using company templates. • Maintained daily balance sheets. • Adhered to standard and departmental operating procedures, and regulations. • Managed disputes to quick resolution. • Handled incoming correspondence. • Procurement. • Verified autopayment accuracy.

Franklin Group, Boston, MA	1983 - 1987
Payroll Clerk
• Administered payroll and communicated information to the city manager for all schools in the area.

Education / Training

Johnson Dispatching School
Transportation and Emergency Dispatching

Tech School	1998
Medical Billing & Medical Terminology Courses

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