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Kimberly H. Key
2809 Melville Street
Memphis, TN 38118
(731) 418-2131
 
 
 

 
Information Technology Services
 
Educated and experienced professional offers wide range of skills in marketing, sales, technical support, and account management. Proven ability to determine customer needs and offer viable solutions. Excellent customer service leads to account retention and high success rate of securing new business. Able to explain highly technical solutions in a non-technical, user-friendly manner. Recognized for ability to generate revenue.
Professional Experience
 
CROWLEY PACKAGE SERVICE, Memphis, TN
1999 - Present
Account Executive
• Represent company for the sale of software solutions to small and large corporations throughout the region.
• Provide on-site support throughout the installation process and maintain contact with company's technical staff to ensure total understanding of product. Excellent product expertise.
• Designed the program to integrate shipping and facilitate usage of product.
• Provide excellent follow-up support services to guarantee continued customer satisfaction.
 
TENNESSEE INTERNATIONAL, Memphis, TN
1997 - 1999
Territory Manager
• Represented corporation throught the region in the sale of equipment and supplies.
• Was able to generate high rate of new business and retain all current customers.
• Compiled prospect lists and contacted new recruits to recruit top personnel.
• Developed order taking program listing customer data utilizing Excel.
• Increased region sales from $150,000 to $235,000 in first year.
• Increased territory by 25%.
 
NATIONAL VOLLEYBALL ASSN., Memphis, TN
1990 - 1997
Head Instructor
• Instructed coaches in the areas of sports psychology and motivation.
• :Led team meetings.
Education
 
MEMPHIS STATE UNIVERSITY
2001
M.S., Sports Administration
 
MEMPHIS STATE UNIVERSITY
1996
B.S., Exercise Science / Fitness Management

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